Privacy Policy

Privacy Policy for Adventure Helicopter Ride Dubai

Introduction

Welcome to https://adventure-helicopter-ride-dubai.terratrek.net (referring to our company, “Adventure Helicopter Ride Dubai” or simply “we”). We are committed to protecting your privacy and ensuring the security of your personal data in accordance with global privacy standards. This comprehensive Privacy Policy explains how we collect, manage, and protect information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours via external links. These entities have their own privacy policies governing user data collection, so please review them when visiting such sites.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using Our Services: When you register as an authorized user and access our applications or services, we collect and process your personal information to deliver personalized experiences.
  2. Visiting Our Websites: Every time you interact with our websites, whether by browsing, downloading content, or filling out forms, this policy applies to protect your privacy.
  3. Communication: We may reach out to you via email, phone calls, texts (SMS), or other communication channels for marketing, support, or service-related purposes. Your consent is required for certain forms of communication.

Personal Data Collection and Usage

We collect various types of personal data, including:

  • Account Information: Details related to your user account creation, such as usernames, passwords, and registration data.
  • Payment Information: Credit or debit card details, billing addresses, and payment transaction records for processing purchases.
  • Financial Information: Bank account numbers (if provided) and financial history (when relevant to transactions).
  • Purchase Information: Products or services bought, order history, and associated shipping information.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for service delivery and analytics.
  • Location Data: Geographic coordinates and location-based services data when you opt into location-sharing features.
  • Feedback and Reviews: Your comments, suggestions, or reviews that you choose to share with us.
  • Social Media Information: Data from social media platforms (if integrated) such as your profile pictures, user IDs, and public posts.
  • Product Interest: Details about products or services that interest or engage you on our platform.

We obtain this data through direct input from you, tracking user interactions with our systems, and, in some cases, receiving it from third parties (with their consent) for improved service offerings.

Cookies and Similar Technologies

We employ cookies, a common technology used to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, such as allowing you to log in securely.
  • Preference Cookies: Tailored settings and preferences saved for your convenience.
  • Analytics Cookies: We use these to understand how visitors engage with our site, helping us improve its content and performance.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data related to account transactions and customer service interactions may be kept for longer periods due to legal requirements.
  • Once the purpose of data collection is fulfilled, we anonymize or delete it from our systems, ensuring it remains secure throughout its lifecycle.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  • Encryption: Secure communication channels ensure that data exchanged between users and our servers is encrypted.
  • Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy and security standards.
  • Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from this age group, and any such data will be deleted if identified.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments to inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Asking us to delete your data in specific circumstances.
  • Restriction: Limiting our use of your data while ensuring its continued availability for legitimate purposes.
  • Data Portability: Receiving a copy of your personal data in a structured format, portable across services.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising certain data rights.

To exercise any of these rights, please contact our dedicated privacy team via the channels provided in this policy.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via our website with an updated effective date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Us

For any inquiries, data-related requests (including unsubscribe), or feedback regarding this policy, please contact us:

  • Email: contact@adventure-helicopter-ride-dubai.terratrek.net
  • Postal Address: [Provide the official physical address of your company]